I know that many of you are using Sunbelt Software’s VIPRE antivirus product, so thought this might be of interest.

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VIPRE 4 Upgrade Process
We are rolling out the upgrades to VIPRE 4.0 on a gradual basis over the coming weeks. You will be automatically notified. Your current product will prompt you to upgrade and make recommendation as to the correct download. If you have both VIPRE and SPF you will be given the option to install VIPRE Premium at no cost. If you currently have just VIPRE or CounterSpy you will be directed to the correct download page.

To help eliminate any confusions, let’s take a look at VIPRE 4.0. It comes in two flavors. The regular version without the firewall and the premium version which has a firewall built in. If you currently run VIPRE antivirus + antispyware version 3.x, and your subscription is current, you get a free upgrade to the regular VIPRE Antivirus Version 4. If you want to upgrade to the premium version, that’s a paid upgrade, (simply the difference in cost between the two)

Some people thought that the premium version was their upgrade, and this caused confusion. If you install VIPRE Premium on top of your regular VIPRE, it goes back into evaluation mode since you don’t have a new key. Buying the upgrade gives you a new key, specifically for Premium.

So, in summary: If you are upgrading from an earlier version of VIPRE to V 4.0 there is no charge.

If you are upgrading from an earlier version of VIPRE to VIPRE 4.0 Premium there is a nominal charge depending on whether it is a single license or home site license. See the web site for the pricing. Upgrading your Unlimited Home License to Premium is a killer deal though.

If you are upgrading from an earlier version of VIPRE and have our Sunbelt Personal Firewall you can upgrade to VIPRE 4.0 Premium for no charge.

So once again when we refer to VIPRE 4.0 this is the VIPRE without firewall. When we refer to VIPRE 4.0 Premium this is VIPRE with our firewall built in. We have a special upgrade page on the web site, which also has the Sunbelt Upgrade Detector to help you make the transition.
http://www.sunbeltsecuritynews.com/6MQIYA/100317-Upgrade

Cautions
There are a couple of cautions that you should be aware of as well.
With VIPRE 4.0 you cannot run SPF and VIPRE as separate programs. You would need to run Premium, as the programs share some code and this will cause issues.
Do not install Premium unless any previous firewalls have been removed. Even if disabled, two firewalls can cause the computer to crash or become unbootable.
Install the new programs in their default settings. These are the preferred settings.
Reminder to Sunbelt firewall users – uninstall the Sunbelt Personal Firewall before installing VIPRE Premium. If you have both VIPRE and SPF you eligible for the FREE upgrade to VIPRE Premium, BUT we do require that you process the FREE upgrade order through our OnlineShop. Follow the prompt — add to cart — and continue to checkout as you are upgrading to a new subscription. During the checkout process you will be prompted to login, if you do not know or remember your password, please call 800-336-3166 or email us customerservice@sunbeltsoftware.com and we will be happy to provide that to you. We are available M-F 9am-6pm EST.